Chăm sóc y tế tại nhà đang là xu hướng chung của toàn cầu, với những lợi ích tiện lợi của nó mang lại.
Tại Việt Nam trong những năm trở lại đây cũng nở rộ nhiều dịch vụ chăm sóc sức khỏe tại nhà như: tắm bé, matxa bà bầu, chuẩn đoán từ xa …
Tuy nhiên để có một hệ thống hoàn chỉnh sử dụng công nghệ vào quá trình kết nối giữa nhu cầu người bệnh và bệnh viện lại chưa nhiều.
Với xu hướng đo công ty cổ phần giải pháp công nghệ elSAGA phát triển hệ thống phần mềm và ứng dụng di động chăm sóc y tế tại nhà.
Hệ thống bao gồm:
- Hệ thống CMS quản trị, quản lý các dịch vụ y tế, nhân viên chăm sóc y tế tại nhà và các đơn đặt dịch vụ.
- Hệ thống APP (Ứng dụng di động trên nền tảng iOS và Android) dành cho khách hàng, bệnh nhân thuận tiện đặt dịch vụ, thanh toán trực tuyến, đánh giá chất lượng dịch vụ của nhân viên cung ứng.
- Hệ thống APP dành cho nhân viên y tế để tiếp nhận những khách hàng đặt dịch vụ tại gần nhất.
Có thể nói hệ thống Dịch vụ y tế tại nhà như một nền tảng của nền kinh tế chia sẻ (mà đại diện là các ứng dụng như Grab, Uber) kết nối giữa nhu cầu của người đặt dịch vụ và các bệnh viện, đơn vị y tế là người cung ứng dịch vụ thông qua các nhân viên y tế của mình.
LỢI ÍCH ĐỐI VỚI NGƯỜI DÂN:
Khách hàng được chủ động đặt trước dịch vụ, giải pháp cung cấp dịch vụ với giá cả hợp lý – minh bạch
Khách hàng được cung cấp thông tin chính xác về nhân viên y tế thực hiện dịch vụ. Tin tưởng khi vận hành bởi bệnh viện.
Khách hàng có thể sử dụng nền tảng để đặt hộ dịch vụ cho người thân do tính năng lựa chọn linh hoạt
Khách hàng được tương tác trực tiếp với nhân viên y tế để trao đổi thông tin/ góp ý/ đánh giá dịch vụ
Khách hàng được đảm bảo an toàn nhờ tính năng thông báo về trung tâm quản lý điều phối trong trường hợp bất thường
LỢI ÍCH ĐỐI VỚI NHÂN VIÊN Y TẾ
Tận dụng tay nghề, chứng chỉ hành nghề và khả năng sẵn có
Tăng thu nhập khi tham gia trở thành người cung cấp dịch vụ
Chủ động thời gian và địa điểm phù hợp cung cấp dịch vụ
Không mất thời gian đi tìm kiếm khách hàng, chủ động tương tác trực tiếp với khách hàng.
Luôn luôn được đảm bảo an toàn bởi hệ thống giám sát và kiểm tra của trung tâm điều phối
ĐỐI VỚI BỆNH VIỆN:
Tăng doanh thu và nâng cao đời sống cho cán bộ nhân viên y bác sỹ.
Tăng cường tương tác khách hàng, thu hút thêm khách hàng tới bệnh viện
Quản lý, kiểm tra dễ dàng tình hình bệnh nhân và nhân viên cung cấp dịch vụ qua nền tảng công nghệ thông tin liên thông
Chăm sóc toàn diện đa điểm cho bệnh nhân
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